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Booking, payment and cancellations

Everything about prices, VAT, invoices, joining links and moving a date — answered up front.

• What is the difference between a public ticket and a private group?

  A public ticket books you one seat at a scheduled workshop alongside other parents and educators, at €20 online or €35 in person. A private group is your own closed session on a date and topic you choose, at €35 per person online with a minimum of five, or €45 per person in person with a minimum of six.

• How many people do I need for a private group workshop?

  Five people minimum for a private online group and six for a private in-person group. A two-hour team bonding creative event needs four people at €39.99 each with all supplies included. If you are short of the minimum, book a 1:1 instead or ask about joining a public date.

• Is there VAT on top of the price?

  No. Roots of Wonder is not VAT registered, so the price you see is the price you pay. A public online ticket is €20 per person, in person is €35, and a setting package is €399, €599 or €799 as a flat fee for the whole setting. Nothing is added at checkout.

• Are there booking fees?

  No booking fees, no card surcharge and no per-person admin charge. You pay the ticket or package price only. An itemised receipt is emailed to you the moment payment goes through, and settings can request a formal invoice before booking so it can go through your own accounts process first.

• Do staff get certificates, and do they count towards a Quality Action Plan?

  Every participant receives a dated certificate of attendance naming the workshop, the date and the hour completed. Settings routinely file these as evidence of ongoing professional development in a Síolta Quality Action Plan. They are not CPD points, because that requires separate registration with an awarding body.

• Are you Children First trained and insured?

  Yes. Amy Byrne has completed Children First training through Tusla and acts as a Mandated Person, and Roots of Wonder carries public liability and professional indemnity insurance. Certificates and insurance details are available on request before you book, which most settings need for their own compliance file.

• What is in a setting package, and how do Seedling, Sapling and Oak differ?

  All three are a two-day on-site programme: observation in your own rooms, a written strengths report, a workshop and bespoke booklet for each room, and dated staff certificates. They differ only by size — Seedling €399 covers up to two rooms, Sapling €599 covers three to four, and Oak €799 covers five or more.

• Can I book a 1:1 about my own child, and what happens in 30 minutes?

  Yes. A 30-minute in-person 1:1 costs €25. You describe what is happening at home, Amy asks questions about routines, triggers and what has already been tried, and you leave with two or three specific things to try that week. It is practical support and education, not therapy, assessment or diagnosis.

• Can I get an invoice before booking, and what is your refund policy?

  Yes — request an invoice by email at info@rootsofwonder.ie and pay by card or bank transfer once it has been approved. Tickets can be refunded in full up to seven days before the date, or moved to another date at any time. Full terms are set out on the refund policy page.

More answers on pricing, refunds and setting packages are on the full FAQ page, or send Amy a message.